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Technical Support Engineer

Secunderabad, Telangana
Job Code:
  • IT
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Job Details

ExperienceShould have Knowledge in Java J2EE with exposure of any one of the integration technologies and willing to work on web applications.Should have good or excellent knowledge on querying in SQL/PL SQLShould have outstanding communication skillsSkills RequiredJava J2EE and knowledge or experience in frameworks like Struts/Spring/JQuery/Hibernate.Good knowledge on Design patterns, Web services and XML.Hands on SQL/PLSQL.Knowledge of support and maintenance techniques,tools and processesShould have strong problem solving and analytical skillsAbility to quickly learn new concepts and software is necessaryCandidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional client relationship management skills Roles & ResponsibilitiesWill be working as Technical Support Engineer in support projects.Will be responsible for developing new features, enhancements and bug fixes for Java j2ee web applicationsWill be responsible for Troubleshooting and Debugging Java J2EE web applications processWill be supporting client systems on 8x5 team basis in UK and US shifts.Will have to generate reports of trades using SQLWill have to develop support procedures for new branches/items of supportWill be responsible for 8x5 support team monitoring, mentoring, training, guidance and KTWork as a team to achieveSystem health and monitoringEnhancement and improvement of systemsOncall SupportFuture planning and execution of system maintenanceRCA and bridge co-ordinationPoC s for new systemsProblem and issue managementTicket management, update, closureAutomation of manual tasksTime and effort logPerform peer-review and adhere to best technical practicesBuild and release implementationUpdating and housekeeping knowledge baseAdditional BenefitsNight Shift AllowanceInternet FacilityLeave Encashment36-40 Hours working per weekComp off encashmentHoliday after every night shift undertaken
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-4


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing | Software Engineer
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