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Technical Support Engineer-Tier 2


Source:
TIMESJOBS.COM
Date:
13-11-2016
Job Code:
58269754
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Candidate will be providing support to Druva s products.Will be providing Tier 2 support to clients across US, Europe, APAC.High availability over phone and emails.Should be able to understand and resolve technical issue and report back on the same.RequirementExcellent written and verbal communication skill.Basic Operating System concepts.Experience in troubleshooting Windows, Linux Servers.Good understanding of Active Directory (installation, configuration, troubleshooting).Networking (basic concepts and troubleshooting).Performance troubleshooting (Server/Storage).Good understanding of Storage concepts (SAN, NAS, DAS, RAID).
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 3-6

Requirements

System Administration
Applying for this job will take you to an external site

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