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Technical Support Engineer1


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
19-11-2016
Job Code:
58279741
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Position overview and Job Responsibilities- Providing technical support to Fortinet customers- Collection, analysis and change recommendations of configuration- Collection and analysis of customer network information as well as of packet tracing - Recommending corrective actions based on gathered data and its analysis- Running real-time phone or remote access sessions with customers Requirements- Experience working as engineer in telecommunication, networking or security industry or equivalent education (Graduates may apply)- Good knowledge of OSI model and TCP/IP protocol- Administrative knowledge of Windows, Unix or Linux- Proficient spoken and writtenEnglish- Positive, communicative and customer oriented attitudeDesired- Having any of industry certificates (FCNSA, CCNA)- Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)- Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)- Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)- Knowledge of database maintenance and SQL
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6

Requirements

Embedded Technology | H/W Installation/Maintenance | Network Planning | Switching/Router
Applying for this job will take you to an external site

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