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Technical Training Co-ordinator

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  • Banking & Finance
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Job Details

Key Accountabilities and Skills requiredo Generalo Responsible for managing the BUK Finance Chennai team on a daily basis ensuring sufficient cover in place to carry out procedures as required.o Ensuring accurate and timely delivery of the required regular processes and procedures as documented and agreed with the BUK Managing Director/Director of BP&A/BUK CFO o Maintenance and adherence to the monthly controls & checks to ensure timely, accurate and efficient business deliveryo To proactively identify and guide the team towards quality initiatives that lead to a culture of continuous improved performance for both the onshore and offshore teams o Measure performance of the team for performance appraisals, confirmation and on-going feedback and trainingo Build effective communication channels between India and the UK for both colleagues and our internal customers o Perform financial data modelling and consolidation and analysis of financial statements for the process/site.o Lead / Execute basic financial analysis, preparing financial reports, financial planning, budget tracking & Writing commentaries to reports for consumption by Senior Management of the Bank. o Understand customer needs and provide innovative solutions.o Manage and monitor quality for the business area. o Stakeholder management and leadership.o Establish and maintain effective working relationships with key stakeholders across businesses. o To report to the Managing Director/Director of BUK BP&A on performance of the team and any issues arisingo Identify process gaps (onshore and offshore) and collaborate with the Director of Finance Analytics to formulate solutions o Ensure Managing Director/Director of BP&A expectations of operational performance and efficiency are meto Act as a point of contact between UK Based BUK Finance onshore team and India o Resolve issues/ disagreements, if any, with the Director of BP&A o Decision making and problem solving.o Engage fully with both the Chennai and UK based Performance Planning & Analytics team to deliver common benefits and leverage best practice, ensuring a continuous improvement in the co-ordination between onshore and offshore teams/colleagueso Perform quality checks and supervise the processes & ensure procedure notes are updated Key Accountabilities and Skills requiredThis section should include o Coordinating training class schedules and working closely with Learning services team to ensure the sessions are uploaded to the LMSo Coordinating training course logistics e.g. room bookings, travel (where appropriate), ensuring course materials are sent to the correct locations etc.o Liaising with venues to confirm specifications (where appropriate); room layout, IT requirements, hospitality etc. o Coordinating the regional schedules to ensure training courses are being added to the Learning Management System, amended or removed as necessary and that MI can be extracted consistently and with integrityo Updating the Barclays Learning Management System with adhoc attendees (when necessary) o Issuing Joining Instructions and collating course feedback (chasing participants to complete online evaluations)o Liaising with Technical training managers or directly with facilitators to secure dates for delivery and allocating facilitators to training sessions o Ensuring documentation is kept up to date and uploaded to group shared drive; filing and archiving documents appropriatelyo Reviewing team email box, dealing with any team queries and escalating where necessary, acting as a point of contact o Dealing with adhoc vendors; processing and creating Purchase Orders and chasing vendors to raise invoices o Analyzing learning data and creating MI reports for various Stakeholders as required; including feedback datao Risk and Control All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards Your Skills and Qualifications will includeExperience and expertise A strong background in administrative work and a talent for organisation, administration and time management. Skills/knowledge Excellent working knowledge of Microsoft Office Word/Excel/Outlook/PowerPoint and SharePointExperience and excellent track record within a customer/client service environment Ability to provide quality administration of projects, training logistics & eventsAbility to work very well in a high pressured environment, whilst continually representing Technical Training Team in the best possible way Excellent written, communication and relationship/stakeholder management skillsGood level of numeracy needed for invoice tracking and reconciliation Time management skills ability to plan effectively and co-ordinate different stakeholders (internal and external) to deliver work on time Ability to respond to change and adapt to shifting prioritiesAbility to work autonomously
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-4


Administration | Facilities management | Office Management & Coordination
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