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Technical Writer

Bengaluru, KA
Job Code:
  • Manufacturing & Production
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Job Details

Collect information on upcoming product releases from the product management and development teamsConduct documentation review meetings with product managers and development teamsBe able to work across agile teamsAnalyse information and structure the information in an efficient manner.Create and manage video training materials occasionallyKeep up with the latest documentation trends and technologies in order to continually improve and refine the documentation we provide to customers,Assist colleagues from the marketing department with regards to writing, by reviewing e-mail newsletters, white papers, reports and other documents,Contribute to the Support knowledge base, either by reviewing existing knowledge base articles or by creating new articles,Potentially coordinate the translation of the documentation deliverables he or she has created, in cooperation with the translation coordinator,Keep track of their work progress and backlog, and provide accurate and timely feedback about project progress to his/her manager.Be willing to travel occasionally (maximum 5%) if needed. Qualifications Qualifications and professional knowledge required EducationBachelor or Master degree in Engineering, ...Experience a minimum of 2- 3 years of technical writing experience is desirableKnowledge of user documentation within the software industry is a plus.Knowledge of the DITA XML standard and its related documentation toolsKnowledge of image editing and illustration software (Adobe Photoshop, Adobe Illustrator)Insight into user experience best practices, and the readiness to flag these to product management when neededVery strong analytical skills to create documentation based on diverse, technical and complex source documents such as specifications, use cases, user stories, support calls, and other documents.Strong project management skills from inception to deployment through to the maintenance phase, including the ability to handle pressure and deadlinesThe ability to work closely with multiple and possibly remote development teamsExperience in creating video based help is definitely a plus.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 2-3


Application Programming | Database Administration (DBA) | Software Engineer | Technical Writing
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