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TECHNOLOGY - CLIENT PLATFORMS - VICE PRESIDENT


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
17-11-2016
Job Code:
58304456
Categories:
  • Banking & Finance
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Job Details

Manage full product ownership of voice communication products Research industry standards and trends and make product recommendations for the firm. Design innovative applications across communication platforms. Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms. Interface with global team members to provide consistent product offerings. Perform engineering / design reviews. Manage product lifecycles for voice platforms. Provide escalation support and advance troubleshooting of critical issues on voice platforms. Document the design, architecture, monitoring and support aspects of the supported platforms. Manage vendor products. Provide financial transparency of product stakeholders. Manage new business requirements with product offerings. Basic Qualifications Excellent interpersonal skills, confident, reliable and be able to perform in both interrupt-driven and project-driven Analytical, Problem solver and self-starter Operate in a fast-paced, demanding and delivery oriented environment Take ownership in a globally dispersed team and focus on delivery Excited to explore new technology Minimum 5 years of experience in design, deployment and support of voice platform Hands-on experience on Cisco voice products including Communications Manager, ICM etc. Experience in engineering, deployment and support of large scale, multisite voice communication systems. Thorough understanding of the voice communication concepts and protocols. Ability to clearly document deployment designs and related management and support procedure. Knowledge of Windows/UNIX programming/scripting languages such as Perl, Python, bash shell scripting, PowerShell Understanding of Computer-Telephony Integration APIs such as JTAPI would be an asset Preferred Qualifications Experience on unified communications and network infrastructure. Led global voice technology projects involving both engineering and operations deliverables. Experience on various enterprise voice products such as Asterisk, IPCC, IVR solutions
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 5-10

Requirements

IT
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