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Technology Service Specialist

Gurgaon, HR
Job Code:
  • IT
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Job Details

Work with Service Designer and strategize & design the communication plan for services rollout for internal and external customers.Conceptualize and create sales collaterals for Service rollout and to provide support to Global Sales Teams.Running webinars for the Global Sales Teams on the newTechnology ServicesService and making sure that the sales people are ready to sell the service and are aware of the selling features of the service.Exploring Technology Servicesbusiness through online market research, Events/Webinars & Social communities and come up with the latest trending inTechnology Services world, discovering the new opportunities, improvement areas and understanding the customer pain areas inTechnology Services field.Proactively reading, analyzing onlineTechnology Services magazines, competitors web portals and capturing Technology Servicesspecific information to improve internal Technology Servicesservices with the help of the Vertical Service Owner Organization, Service Designers and Service Delivery Leaders.Creating Technology Services PPTs, Service Briefs, Optimization report and ROI Reports, for SoftwareONE Sales subsidiaries to provide them backend support for Sales.Facilitating the collected information to monitor business opportunities and trends, findings areas where additional readiness trainings to the subsidiary teams will help to proactively avoid escalations.Documenting all updated information in ONE|Wiki, constantly updating theTechnology Services documents with the new information and updates, posting these documents to ONE|Home, ONE|Tube, ONE|TV and other communication media through the Marketing and Communication Team to SoftwareONE Sales Subsidiaries to help them in selling the servicesQualificationsMust have an associates degree to qualify for certification University diploma from an accredited institution, with a strong background in MS Licensing.Candidate should be well versed in creating ROI report to help Sales, better pitch for Technology Servicesby showing cost saving and value add feature.Excellent communication, interpersonal and relationship building skills.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


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