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Telesales Officer


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
14-11-2016
Job Code:
58287369
Categories:
  • Banking & Finance
Applying for this job will take you to an external site
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Job Details

The person will be required to perform Both inbound and outbound customer calls Explain and sell CreditMantri Core Products to customers Co-ordinate with Accounts department on successful subscription.Activities performed by TeamReview customers credit assessment and understand issues understand credit concerns customers have when their loan or credit card gets rejected Explain how banks assess application for credit Explain what is credit bureau and how is score broadly calculated and how past performances impact loan eligibility Introduce CreditMantri and describe the services we do Provide Service Plan options on how customers can improve their score and become loan eligible Assist customer s to subscribe to one of the service plans or products of CreditMantri.Key Result AreasEnsure 100% 1st call to customer within 12 hours Achieve CM Product conversion of 50% of Red customer base.Profile and ExperienceShould be a Graduate with 2-3 years experience in call center Should be fluent in English and Hindi.Should have knowledge of loan and credit products Understands management by metrics and is result oriented.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-3

Requirements

Accounting/Financial Products | Channel Sales | Telesales
Applying for this job will take you to an external site

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