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TM Retail Ops ARM AS

Bengaluru, KA
Job Code:
  • Retail & Wholesale
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Job Details

To ensure delivery and compliance of exceptional operational standards throughout stores in the Area in driving sales, profitability, customer service activities, enhancing staff competence and performance, whilst managing within agreed budgets.Key Result Areas Supporting Actions Tapping Business potential for the Region Footfall generation- Ensures execution of the footfall generation plan and monitors quality Store business plan inputs Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities. Business development- Generate leads for RM in terms of business potential and scope for newer stores Franchisee Management Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc SOP Compliance the gaps to the franchisee and sales team Undertakes regular store audits and points out the gaps Merchandize Management Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps Store Operations Monitor store opening timelines Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. New Store opening- Responsible for recruitment and managing store opening checklist Understanding Consumer needs Information Collection- Ensure compliance to the procedures and a high rate of registration. Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores Develop rapport with top customers (approx 20) of every store. Team Management Recruitment- Hire Store Manager under RM s guidance Store manager quarterly appraisal/ performance review Motivate and engage the team at the stores Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views Spend Budget- Compliance monitoring, Set monthly spends. Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 5-8


Retail Sales
Applying for this job will take you to an external site


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