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Transition Manager

Bengaluru, KA
Job Code:
  • IT
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Job Details

Eligibility / Responsibility Candidate should have Engineering / BE/ B.TECH (from any stream) background; preferably with a MBA degree/ diploma1. Around 10 - 15 years of IT Infrastructure Delivery and/or Project Management. 2. Deliver Service Transition and Programs in line with recognized best practice methodology which includesa. Managing riskb. Governancec. Quality assuranced. Issue resolutione. Reporting3. Produce detailed project plans to manage interdependencies4. Ensure strict commercial change control to manage deviations 5. Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues6. Ensure commercial project milestones are agreed and published and that invoices are raised with reference to these dates and/or on completion of deliverables7. Manage the expenditure within the Service Transition, ensuring all costs are recorded against products and services delivered8. Create and effectively manage the stakeholders, incorporating all project work-streams9. Ensure products and services delivered within the Service Transition are within time and budget constraints and meet the required level of quality10. Responsibility for the management of the wider transition team involving additional project management resource, internal technical resource, 3rd party suppliers, account team members and client stakeholders11. Interface with 3rd party suppliers, involving agreement, planning, timelines and quality of deliverables12. Deliver customer advocacy via exemplary Service Transition project delivery13. Have ability to work with cross-functional teams and individuals at various levels14. Strong verbal, written, analytical, interpersonal and presentation skills.15. Good documentation skills for proposal writing, response drafting. 16. Flexibility to attend and support different time zone meetingsSkills required 1. Degree level or equivalent desirable2. ITIL Foundation essential, Practitioner desirable3. Project Management qualification4. Developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships5. Demonstrable experience and capability to manage projects autonomously6. Experience of managing, direct or matrix, project managers, technical resource and other resource assigned to a Service Transition7. Candidates with Service Delivery Operations or similar disciplines will be considered with relevant project management experience8. Experience in managing deliverables via 3rd party vendors in a high profile and/or technically innovative enterprise solution9. Commercial experience in the management of projects to budgetary constraints and where effective commercial change control has been incorporated10. Should have experience in handling solutions for the deal value of more than 10 million TCV
Additional Degree: BE/ B.Tech (Engineering)

Experience: 12-17


Migrations/ Transitions | Shift Supervision
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