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UAE National - Corporate Account Manager

Manpower Middle East LLC


Source:
Manpower Middle East LLC
Location:
Dubai, Dubai
Date:
15-11-2016
Categories:
  • Banking & Finance
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Job Details

Our client world leader within financial services industry is seeking to recruit a UAE National - Corporate Account Manager. You will be directly reporting to the Regional Manager Client Development and ImplementationPosition SummaryThe job holder is responsible to develop and achieve revenue from company's existing Corporate Client portfolio from an assigned territory and accounts based in the M.E. Region. The CAM must ensure that they provide the highest levels of service to the client, using a consultative selling approach, to both retain and grow the existing base and achieve the charge volume growth as detailed in the yearly performance goals.Principal Accountabilities Develop and keep current an appropriate account strategy for each nominated customer. The strategy should include country level business plans that are aligned to global and regional strategies to achieve overall company's Organization objectives. Meet all targets and objectives with regard to the territory allocated. Lead and manage the development of business expansion projects and value added services with nominated accounts ensuring targeted revenue and profitability levels in line with plans. Develop strategies, service initiatives and contingency plans for the effective denial of competitor initiatives with the nominated customers to prevent split business and customer attrition. Manage the development and delivery of services and solutions that provide consistency and re-usability to enable customers to achieve corporate objectives and gain competitive advantage through the application of company's Corporate solutions to their business. Manage the effective segmentation of each customer to fully understand the customer's needs and to ensure the company is targeting the right type of expansion opportunity to achieve long-term profitability objectives. Ensure effective reporting of all activities to the Country Manager and Regional Manager Corporate. This will include keeping customer data updated - contacts, addresses, emails, account numbers, competitor activity and pipeline. Build and understand market share in territory segment Follow the company's expansion processes as well as call cycle and pipeline management Identify, establish and manage multi-tiered relationships across customer and company's organizations to ensure a long-term business partnership and achievement of corporate goals. Lead and manage customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and the company. Achieve agreed revenue, and profit targets for the set of nominated accounts

Requirements

Unique Knowledge and SkillsMinimum 3 years financial or travel industry account managementCommercially orientatedProven high performance of managing multinational, complex customer accounts in a service industry would be an advantageComputer literate A proven track record in over achievement of objectivesStrong numeric and presentation skillsComprehensive knowledge of company's Organization, solutions or related industryExcellent planning, organizing and time management skillsRelationship building and proven strong negotiation skillsAbility to influence internally and externallyExcellent communication and analytical skillsCustomer focus (Internal and External)Personal Motivation and driveStrategic Account Management ability Team player and motivatorProblem Solving Decision MakingThis position will be the prime customer contact whenever the company's business is at risk due to issues such as competitive actions, dissatisfaction with the company's service etc. The job holder will have to resolve those problems in the most efficient way in order to retain the customers.Decision Making The job holder will have to make decisions during negotiation with customers related to volume and incentives as well as additional services offered. The CAM will propose client level incentives (where applicable) to the Regional Head of Client Development for approval.
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About ManpowerGroup

Manpower Group, the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $19 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. The ManpowerGroup suite of solutions is offered through ManpowerGroup Solutions, Experis, Manpower, and Right Management.

Learn more about how the ManpowerGroup can help you win in the Human Age at:manpowergroup.com.

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