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  • Insurance
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Job Details

To handle the Quote management process and its SLAs, work towards standardization in the process and also provide technical support to Clients to get the best terms and conditionsTo submit a GAP analysis to the clients of their Insurance requirements within specified TAT of receipt of Policy copyTo verify the documents received from clients, analyze them, ensure corrections and share the same with Insurance companies for inviting QuotesTo proactively handle all matters in connection with new Quotes and Renewals including but not limited to queries from clients and InsurersTo compare the Quotes received from Insurance companies, advise the clients on the type of policies to be taken & ensure the best terms, coverage & pricingTo work towards initiatives on process simplification and increase in efficiency on an ongoing basisTo constantly manage client expectations, reinforce and expand relationships leading to higher client retention and new business opportunitiesTo ensure adequate and ongoing training of the Clients on the various key aspects of General insurance like loss ratios, adequacy of loss reserves, sale of salvage, loss adjustment expenses, etcTo liaise day to day operational relationships with insurers, clients, etc. for seamless execution of Quote processing, Insurance requirement analysis, negotiations, etcTo follow up for the Quotations from various Insurance companies on various Risk covers and keep all stakeholders informed on developmentsTo maintain the CD statement and ensuring sufficiency throughout To generate periodical MIS to measures the efficacy of the Quote management process, TATs, Quote acceptance and conversion ratios, etc and share the same with clients, insurance company and internal managementTo track and close Customer complaints and take it up with the Insurance companies, internal teams for effective addressalTo execute tasks as per the Process workflow for the documentation, recording and retrieval of the information for the Quotes Activities and review its robust implementation on an ongoing basisTo track SLAs with the various Insurance companies for reviewing superior service mechanismTo record entries of the records in the SAIBA system and mapping client records, information, etc accuratelyTo track requests received in various category and involve the Sales teams/ RMs to quicken closures of the deals and achieving error free endorsementsTo prepare MIS dashboards SLA deliverables, status of critical cases and escalation, policy roll-outs & trainings
Degree: MBA/ PGDM

Additional Degree: B.Com. (Commerce)

Experience: 5-10


Banking -General | Debt Issue Mgmt | Insurance Advisor | Underwriter
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