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urgent need for bpo telecallers

New Delhi, DL
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  • Miscellaneous
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Job Details

Urgent Hiring!!!!!We are hiring for the position of TELECALLERS AT DOMESTIC BPO ROLES & RESPONSIBILITIES* Manage a large and diverseteam of Qualityworking towards pre-defined targets* Responsible for maintaining discipline and absenteeism of teamon the floor* Responsible for staff retention within the team* Ensure prompt and accurate service and achievement of targets* To conduct and initiate weekly/monthlyteam and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently* To identify training / coaching needs of theteam members and provide the same to the Manager* To assist new members of theteam by updating knowledge & bridge process gaps* Be directly responsible towards fostering the development ofteam by motivating them* To ensureteam achieve productivity and quality roster adherence* Ensure the professional and ethical conduct ofteam members* Accountable for smooth flow of operations* Coordination between Managers andTeam Members* Abide by companies and clients Information Security policies.ELIGIBILITY* Graduate fom any stream* Good Comm. Skills.* Min 6MONTHS of exp as Qualityfrom Outbound process.* Good analytical skills in English* Time Management* Knows all Quality tools* Ability to multi-task* Ability to work well in and promote ateam environment* Excellent understanding* Customer Service# Joining Status Immediate Company Name Accord BPO Services Pvt Ltd.Job Location A-100 Noida Sec-4, Land mark near Labour Chowk.Job timings 915 AM to 630PMWorking Days Monday to StaurdaySalary will not be disclose.NO. OF VACANCY 200Interested candidates and consultancies can call on 9210875764-himani/HR FOR CONSULTANCY CALLON, 8826122236-HIMANI ARORAACCORD PVT.LTDA-100,SECTOR-4,NOIDA(201301)NEAR LABOUR CHOWK.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-2


Voice Process - Domestic BPO Type
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