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Vice President, Delivery Operations

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Job Details

Major Responsibilities1. Provide day-day management and leadership to a team of approximately 600+ software development professionals, growing at a rate of 30%/year.2. Ensure that delivery targets are met revenue and margin attainment based on Companys Annual Operating Plan. 3. Nurture, guide and help grow a first level management team, steering them towards consistency in process and procedures.4. Intricate planning and management of resources hiring and bench management in accordance with established targets. 5. Create a process driven eco-system that utilizes the best practices from the industry, such that the operation can scale as demands increase.6. Continuously interface with Clients, ensuring timely and quality delivery and act as the focal point for all escalations. 7. Manage the centre of innovation drive an innovative culture through the organization. Lead efforts in evaluating new technologies and how they could benefit clients. Promote the development of Companys IP in niche areas.8. Manage Quality drive a Quality driven process through the organization. Transform current line leadership to assume leading stances in software quality. 9. Interact with headquarters on planning and strategic initiatives. Own the Fiscal planning process for the delivery group.10.Strive for operational excellence by establishing Key Metrics and owning reporting of the Operational health. 11. Assume responsibilities for compensation management for the entire team.12. Manage attrition get connected with the rank and file and address root causes for above average attrition rates.13. Work with HR in formulating policies and procedures as they pertain to managing the group. 14. Ensure streamlined communications internally and externally.15. Responsible for end-to-end proposals, estimation, resource planning, onsite-offshore delivery model and profitability, corporate reviews, audit etc. Desired Qualifications1. 20+ years of experience with reputed SI firms and a proven track record of working with International clients. 2. P&L management of US$40M+/year3. Bachelor in Computer Science from IIT or REC mandatory. Master in Business Management is a definite plus. 4. Strong technical acumen required. Must be very familiar with modern technologies. Extensive background in Java is necessary.5. Proven expertise in building large teams number in excess of 1000 software professionals. 6. Strong written and oral communications is a must.7. Ability to engage clients at CXO/CIO level to highlight business and value propositions in a consultative manner. 8. Must possess expertise in implementation, roll-out, support & maintenance, shared services model, value-engineering, audit, testing, and development services.9. Good understanding of commercial aspects of IT outsourcing business, manage P&L etc. 10. USA based work experience is an added plus.11. Strong presence and leadership qualities. Must be able to inspire large teams.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 20-25


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