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Voice and Accent Trainer


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
16-11-2016
Job Code:
58302553
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Auditing calls and sharing feedback to improve customer experienceSessions to help front line agents become better with language and soft skillsAttending client callsAttending reviews to share weekly results and achievementsUnderstanding the training needs for your accounts and coming up with appropriate action plansShare daily, weekly and monthly reports with the stakeholdersIdentify areas of opportunity and develop action plansHow we ll help you growYoull have access to all the technical and management training courses you need to become the expert you want to beYou ll learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites you Excellent Presentation Skills. Well versed with PPT and MS Office in generalAbility to analyze data & perform a thorough root cause analysisAbility to collaborate across multiple teams for process improvements and standardizationKnowledge of Communication standards and practicality of sameProven communication skillsShould be comfortable working in shifts, should be able to handle pressure situations and willingness to learn.Open to work in shiftsMust have ability to work with team
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6

Requirements

Admin/Facilities Mgmt | Recruitment | Training & Development
Applying for this job will take you to an external site

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