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VP - Enterprise Monitoring

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

Role & ResponsibilitiesThis is a hands-on position responsible for the coordination, development and implementation of automation of L1 business tasks and Ready for business checks in synthetic monitoring mode and implementing best practices in designing & implementation of Automation frameworks.Within the Production support space, the person is responsible for automating all Level 1 tasks which comprise of Status reporting, alert monitoring, batch monitoring and ready for business checks. Maintain and enhance data capture methods to support monthly, and on-demand, metrics based reporting, inclusive of all team activities. Work closely QA and PROD Support groups (ASG) to understand change and implementation calendar and ensure Automation SDLC is in place and un-compromised. Identify critical applications and implement critical checks in best optimized method which can help detect and isolate real issues in Production.Capable of designing automation frameworks, which can serve enterprise wide solutions. Establish and maintain relationships with all Application support teamsEnsure that daily and project status reports are delivered on-time and within scopeCreate and maintain comprehensive project documentationReport and escalate to management as neededCandidate will work closely with L1 support teams to understand their priorities and build & deliver automation as per their check-out needs. The position is best suited for someone that has deep experience within Automation development, designing tools and products, Incident Management and Change management.Primary Skills / Must haveTechnically proficient with major Automation tools like TEST COMPLETE, UFT, QTP, PERL, C#. Experience with various data capture and command center tools such as Splunk, Sharepoint and ServiceNow and Application and Infrastructure monitoring technologies such as Netcool, AppDynamics and HP BSMExposure to mainframe is a huge plusProficient in databases like SQL Server & DB2Hands-on experience with design, develop and implementing Automation framework, Including Background testing. Good Exposure to scheduling tools like IBMTivoli scheduler, Autosys and Windows Task Scheduler.Good debugging skill and SQL Coding & Analysis skills. Multi-Tasker with the ability to handle competing priorities and short-term deadlinesTeam Player with Excellent client-facing and internal communication skillsMust possess in depth ITService Management knowledge specifically within the incident management and problem management areas.Strong MS Office knowledge (Visio, Excel and PowerPoint)Solid organizational skills with an emphasis on attention to detailSecondary Skills / Desired skillsITIL CertifiedMainframe rexx, Java ScriptProject Management Experience / PMP
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6


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