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Walkin: Customer Services Sales Inbound (VOICE PROCESS)

Bengaluru, KA
Job Code:
  • Miscellaneous
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Customer Services Sales Inbound (VOICE PROCESS)Nature of Business Inbound Customer Service & SalesFull Time Upselling of existing productsSell new productsThe role of the CCO is to provide customer service and upsell certain services that are available.Persuasiveness and a willingness to sellGreet customers in a courteous, friendly, and professional manner using agreed upon procedures.Participate in activities designed to improve customer satisfaction and business performance.Listen attentively to customer needs and concerns; demonstrate empathy.Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customerMust be flexible with the ability to adapt to changes quickly and think conceptually.Maintain broad knowledge of client products and services.Provide excellent customer experience to ensure the customer happy with the services and willing to buy new products/upgrade existing services.Effectively transfer misdirected customer requests to an appropriate party.EligibilityGrad/UG Fresher s or experiencedLocationBangalore ShiftUS Shifts (Free Transport)SalarySalary INR 2, 18,400/- - INR 2, 42,400/- Gross + 24k Retention BonusAddressPlease Walk-in with your resume on Below Address.Convergys India Service Private LimitedDivyashree Towers, #55 Bannerghatta Main Road, BTM Layout 1st Stage,Bangalore - 560029Walk-in Timing 12noon - 5pmContact Person Shaiza or Ashwin (9916171654/9739931212 Please call only b/w 11am-8pm)
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3


Any Process - International BPO Type | Voice Process - Both BPO Type | Voice Process - International BPO Type
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