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Walkin Intw (5-6Nov) : Systems Engineer: IVR DB Analyst

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

Walkin Interview (5 - 6 Nov) IT Systems Engineer, Planview and JIRADate of Interview 5th & 6th November (Saturday & Sunday)Venue J W Marriott, 24/1, Vittal Mallya Road,Bengaluru - 560001Timings 10am to 6pmInterview Location BangaloreWork Location Hyderabad Title Systems Engineer IVR DB AnalystRole Summary Provide technical support for Linux/Solaris/Windows-based voice applications used by Synchrony Financial - acting as first line of support for IVR database configuration, escalating issues as needed and following through to resolution. Design and develop run-time IVR configuration solutions based on Operation requirements.Essential Functions Work with Operations (OPS) to interpret and refine submitted configuration requirements Develop SQL scripts and unit test to meet outlined requirements Work with testing team and revise scripting when necessary based on test findings Work with IVR Run Support to coordinate and oversee deployment of scripts and full-service rollouts Perform oversight of SQL changes associated with IVR code releases Establish and maintain documentation related to an inventory of the core IVR functionality. Maintain an inventory of all audio files associated with IVR phrases Work with Business, PMO and relevant IT teams to code and implement enhancements for development projects related to IVRs Perform other duties and/or special projects as assigned
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-7


System Administration | System Analyst/Tech Architect | System Security
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