Sign In
 [New User? Sign Up]
Mobile Version

Wanna Weave ur career in Bpo/call centre For Technical Support

Bengaluru, KA
Job Code:
  • Miscellaneous
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

TO BE THE BEST. JOIN THE BEST. EXCITING CAREER WITH TOP MULTINATIONALS! ! ! ! ! ! We Do Have Urgent Requirement for Technical Support in Pune / Bangalore . Clients Top 50 MNC CLIENT @ Pune / BangalorePost Service Desk / IT Help Desk / Technical SupportExperience 6 months 5 yearsQualification Any Graduate / 10+2 / 10+3 / 10+2+3 / BE / MCARemuneration 3 Lakhs to 5 Lakhs { 20% to30% Hike on Current CTC }Location Pune/ Bangalore CAB - 2 WAY CAB PROVIDEDSHIFT - Rotational US / UK / AUSTRALIA Skill - IT Helpdesk - Service Desk Management - Technical Support - Data Centre Operations Excellent communication with International Voice experience CURRENT OPENINGS INPune-HCL - IT Help Desk / Technical SupportAccenture IO - IT Help Desk / Technical SupportCURRENT OPENINGS IN BANGALORE - Accenture IO - IT Help Desk / Technical SupportDell International - IT Help Desk / Technical SupportIBM INDIA - IT Help Desk / Technical SupportHCL - IT Help Desk / Technical Support / DC OPSUnisys - IT Help Desk / Technical SupportDell - IT Help Desk / Technical SupportTangoe - IT Help Desk / Technical Support Job Description - Responsibilities include Investigate and Diagnose Issues. Identify, track and resolve issues. Maintain strong communication amongst the various groups. Manage strong data and process integrity. Drive resolution for Level 1 issues around Laptop support, desk top support, Application support. Mode of Resolution- Predominantly through Voice Interaction and also through email , chat & remote support. Continuously strive for self-development through multiple channels. Basic Qualifications 6months to 5 years of total & relevant experience.( Technical Service Desk Support) Strong communication skills & Strong problem solving skills Bachelor Degree in Computer Science or equivalent experience Catalyst skills- ( Good to have/ Desired Qualifications) Working knowledge of Operating Systems (Windows 2000\2003, Linux\HP UnixWorking knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc ) Working knowledge of Database Technologies (Oracle 9 + and \ or Informix) Working knowledge of LAN/WAN and Firewall Support The candidate should be willing to work in 24/7 Shifts. "Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP.Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.Self rating of the candidates on Windows applicationsa. Basic Knowledge on control panel applicationsb. Basics of MS-office Knowledge on LAN/WAN/internet applications Basics on broad-band connections, etc. how to solve issues on internet Troubleshooting exp. In Basic network, Windows operating system, blackberry troubleshooting, OUTLOOK " SUCCESS FAVOURS A FEW " If you are interested in the Profile, CALL / WALK-IN @ CONTACT PERSON TanyaCONTACT NO. +919686113101/+91 9686113104/+919739142860 EMAIL hr2.tpn@ / hr7.tpn@ gmail.comWalk-in on any Weekday between 1030 am to 6 pm @PERSONAL NETWORKS - 505, 5 Floors, South Block, Manipal Centre,Dickenson Road, M G Road, Bangalore - 42 Near Bangalore CENTRAL " IF YOU ARE NOT INTERESTED IN THIS PROFILE... KINDLY FORWARD THIS MESSAGE TO AL L YOUR FRIENDS & RELATIVES - " BEST WISHES THE PERSONAL NETWORKS TEAM "
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-4


Any Process - International BPO Type
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News