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Windows Support Engineers with Vmware/hyper-v

Bengaluru, KA
Job Code:
  • IT
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Job Details

Windows Support Engineer with Vmware/Hyper-VResponsibilitiesCommunicate with corporate customers via telephone, email, and other electronic communications regarding problems.Analyze problems and develop solutions to meet customer needs; may involve writing custom code.Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.Experience should includeBackup & Storage.Windows Clustering.Deployment.Windows Registry, Blue Screen (BSOD)FSRM, Bit locker. Experience on Windows ServerGeneral Administration Concepts.Trouble shooting skillsBackup/VSSExposure to different kinds of backup and how it works (for any backup application used).Use of VSS with backup, its features. What is shadow copy? Internal working of VSS framework and components involved*ClusterDifferent types of cluster, how to set them up and the requirements. Quorum models and their use.Groups/resources/failover policies/dependencies and exposure to corresponding features.Difference in features of Windows 2003/2008/2012 clusters (Candidate does not necessarily need to know all of them).Concepts of heartbeat/cluster database.Setting up basic roles such as File server group on cluster.Any knowledge beyond the above is a plus, eg RHS,Multisite cluster, looking into cluster logs, Architecture, CSVs etc*Disk/StorageExposure to SAN/NAS/DAS/HBA, storage infrastructure/fabric (iSCSI,SCSI,SAS,IDE, etc).Types of disks and partitions/volumes. Exposure to different kinds of RAID and setting it up. File systems and their features. MPIO/Disk recovery/disk troubleshooting/Disk limitations are a plus*.VirtualizationVmware or Hyper V (candidate does not necessarily have to know both)In VmwareVmotion\FT\DRS\Snapshot\storage migration and their working.Exposure to administration of VMware VMs, files and resources associated with Vmware ESX/ESXi hosts.Vmware Virtualization architecture and troubleshooting complex issues is a plus*.Differences or similarities between VMware and Hyper-V Virt*In Hyper-VFeatures, Management and configuration. Difference between Hyper-V on 2008R2/2012R2. Concepts such as Checkpoint\Live Migration\Replication\Storage Migration\Integration services.Files associated with Hyper-V and their uses.Hyper-V architecture or anything more is a bonus*Anyone who has knowledge of System Center Virtual Machine Manager (SCVMM) would be a strong pick.Each candidate needs to have good logical reasoning, communication and troubleshooting skills.
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 3-8


Application Programming | Database Administration (DBA) | Software Engineer | System Administration
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